Southwest Telehealth lets you connect with your healthcare provider from home.

You don’t always need an in-person visit to see your healthcare provider. Many of our providers offer phone or video visits, so you can chat with them from the safety of your home.

SouthWest Telehealth services include:

Internal Medicine
Mental Health
Pediatrics

Call 203-330-6000

Emergency appointments are available.

Please have your insurance information ready when you schedule your appointment. If you are uninsured, you can apply for our Discounted Fee Schedule Program by completing an application and providing proof of available income.

If you ever need to cancel a telehealth appointment please notify Southwest at 203-330-6000. This way, we can give your telehealth appointment slot to another patient.

Frequently Asked Questions

Can I join from anywhere?
Yes! As long as you have access to Wi-Fi or data.
 
Is my visit private/secure?
Absolutely! We use an audio/video platform which is HIPAA-secure. It will be just as private and secure as seeing your primary care provider in person.
 
What devices can I use?
You can use your smartphone (such as a Google/Samsung Android or iPhone) or tablet (such as an iPad or Surface).
 
What else do I need to know?
Make sure you check your internet connection. Wi-Fi is best for a great video experience. Use headphones or make sure you’re in a quiet area. This will keep your visit private. Hold tight! Sometimes we can run behind, just like in the office.